Winter weather protocol

With the winter weather just around the corner we would like to take this opportunity to remind passengers.

What should you do in the event of adverse weather:

¨ Check our Facebook or Twitter feed for information about how buses are affected. Or alternatively contact the call centre on 01239 801 601

¨ Be mindful that weather situation can change throughout the day - weather can improve or deteriorate, which may impact on the bus service.

¨ Ensure the call centre has your up to date home and mobile numbers to enable us to be able to contract you regarding your journey

¨ Wrap up warm as our services may be delayed en route. Our drivers will do their best, but the safety of our staff, customers and other road users is our top priority at all times.

Every effort will be made to ensure disruptions are kept to a minimum.

The project team will monitor the weather forecast closely.


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